Shipping Policy
At www.hysn.uk, we are committed to providing a smooth and reliable delivery service for all our customers across the United Kingdom. Our goal is to ensure that your products reach you in perfect condition within the estimated timeframe.
Delivery Timeframe
- Orders are processed within 1-2 business days after payment confirmation.
- Standard delivery takes 3-5 business days within the UK.
- Expedited shipping options are available at an additional cost, delivering within 1-2 business days.
- Delivery times may vary due to external factors such as public holidays, weather conditions, or carrier delays.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this to monitor the shipment’s status on our logistics partner’s website.
Delivery Restrictions
- We only deliver within the United Kingdom at the moment.
- We do not ship to P.O. Boxes or military addresses.
- Remote areas may require additional shipping time.
Failed Deliveries
If a delivery attempt fails due to an incorrect address, absence of the recipient, or refusal to accept the package, re-delivery charges may apply.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or refund accordingly.
Contact us at info@hysn.co.uk for questions related to refunds and returns.